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Effective Solutions to Troubleshoot QuickBooks Error 12002

Effective Solutions to Troubleshoot QuickBooks Error 12002

Have you ever encountered an unusual error that pops up on your system screen as “QuickBooks Error 12002”? If you are familiar with this error code, you would know that this QuickBooks error 12002 arises when there is a network timeout issue, which prevents the software from connecting to the server. We all know that machines and software are manmade inventions and as we omit mistakes, the same way software can also encounter some issues that can impact the company’s day-to-day operations. If you are looking out for effective solutions that would help you rectify QuickBooks error 12002, then look no further. Join us on the voyage to eradicate the QuickBooks error 12002 and also discover the reasons behind why this error occurs. If you need any assistance in troubleshooting QuickBooks error Code, you can get in touch with our QuickBooks error support by dialing +1-888-421-4161. Without further ado, let’s dive in the blog.

What is QuickBooks Error 12002?

Lisa, a small business owner was trying to update QuickBooks to the latest version to ensure compliance and access new features. However, an error message stating, “QuickBooks Error 12002” appeared on her system screen, preventing completion of the update. The error occurred because QuickBooks could not establish a stable internet connection, which made Lisa realize that her network settings were misconfigured, which had further blocked QuickBooks from accessing the server. She verified the internet connection to ensure that the Internet Explorer is set as the default browser. After making this adjustment, she was successfully able to update QuickBooks, rectifying QuickBooks error code 12002. Keep reading ahead, if you wish to find out what caused this issue in the first place or contact our QuickBooks error support number.

What are the Causes of QuickBooks Error 12002?

QuickBooks users often report that they encounter QuickBooks error 12002. QuickBooks error is related to internet connectivity, firewall settings, or misconfigured browser settings. However, it is important to understand the causes behind this QuickBooks error 12002. It will not only help you be cautious but also help in maintaining smooth workflow. Given below are the possible causes that will help you understand the root cause of QuickBooks error code.

  • It can occur when the internet settings are misconfigured, which prevents the completion of payroll update process.
  • If Internet explorer is not your default browser to run the update process in QuickBooks payroll.
  • When the installation process of QuickBooks Desktop is incomplete, the files get corrupted or damaged.
  • When your internet connection is weak or unstable, it can also lead to connectivity issues while accessing the payroll update.
  • Last but not the least, when the Windows firewall or the anti-virus program causes blockage, it prevents the updates from being downloaded.

How to Troubleshoot QuickBooks error 12002?

Now that you have discovered the root causes of QuickBooks error 12002, it is now time to look at the methods that have been proven effective to rectify this error. The troubleshooting methods that you can follow are mentioned below:

Reconfigure Internet Explorer from the Connections Tab

  • Open Internet Explorer and click the Gear icon to select Internet Options, and access the Security tab.
  • Ensure that the security is set to High, and go to the Connections tab to click on the Never Dial a Connection tab.
  • From the LAN settings, ensure that the Automatically Detect Settings is marked and deselect the Proxy Server option to enter the port number.
  • Set the port number as 80 and navigate to the Advanced tab to select the Restore Advanced Settings option, and checkmark the Use TLS 1.2 checkbox to enable the TLS settings.
  • Exit internet explorer and restart Windows to run the QB payroll updates again to check if the 12002-error code is terminated.

  • If the issue still persists, call our QuickBooks error support by dialing +1-888-421-4161.

Clean Install QuickBooks by Activating the Safe Boot Mode

  • After backing up the company file, launch the Run window and type MSConfig to access the configuration command.
  • From the General tab, select Load System Services and click on the Selective Startup option to go to the Services tab.
  • Mark the Hide All Microsoft Services option and click on Disable All, followed by accessing the list of services.
  • Select Windows Installer and access the confirmation window, followed by clean installing QuickBooks and checking the status of the 12002 error code message.

  • For immediate assistance, call our QuickBooks error support by dialing +1-888-421-4161.

Conclusion:

QuickBooks error 12002 arises when there is a network timeout issue, which prevents the software from connecting to the server. We all know that machines and software are manmade inventions and as we omit mistakes, the same way software can also encounter some issues that can impact the company’s day-to-day operations. QuickBooks error is related to internet connectivity, firewall settings, or misconfigured browser settings. However, it is important to understand the causes behind this QuickBooks error 12002. If you follow the above-mentioned methods to troubleshoot QuickBooks error 12002 carefully, you will be able to rectify the issue in no time.

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